Accident and Risk Management Services

Accident and risk management solutions to self-insured Fleets. Fleet solution services:
Accident Management – complete web-based collision repair management services
Driver Risk Management including web-based driver training
Motor vehicle records management system
Programs designed to help smaller fleets protect their assets
Web-Based Training – Highly interactive driver training for passenger and light/heavy truck
The combination of these services help achieve the following benefits:

Reduced administrative costs from better managing the collision repair process

Consistent and reliable recording of accident information that includes automatic electronic notification to you and your liability carrier
Improved quality and reduced cycle time for repairing vehicles by using an actively managed repair network for consistency and quality including extending a nationwide limited warranty for all repairs completed in network.
Improved accuracy of vehicle repair history.
Increased opportunity for subrogation recovery from better claims tracking and documentation.

Lower liability, repair, and worker’s comp costs by reducing the frequency and severity of accidents

Improved identification of high-risk drivers by considering accident history, motor vehicle records, and safety policy violations.
Automatic distribution of remedial training to drivers when incidents or motor vehicle violations occur.
Ability to distribute web-based training to drivers at the discretion of your Risk & Safety management.

Reduced administrative costs from better management of the MVR process including required FCRA forms

Total compliance with all federal and state privacy regulations.
Web-based ordering, management, and reporting (where permitted by law), of all motor vehicle records.
Standard report format and violation grading for all 50 states
More accurate reporting of driver status.

Offer competitive premiums through our Fleet Insurance program which includes collision management

Designed to offer comprehensive web-based driver training based on your needs

Web-based, so no special equipment or software needed – just a computer and an Internet connection.
Designed, created and produced by experts in vehicle safety and adult e-learning (ACII- and
SCORM-compliant).
Downloadable certificates of achievement on successful lesson completion.
Designed to be fully self-service: review offerings, select, purchase and pay by credit card or request to be billed.
Flexible buying choices: buy specific modules whenever you want, or use the “Open Inventory
Purchase” option to buy credits and assign any modules you want as you go.
Help Desk and Customer Service support when needed.
Relationship managers available for large fleets

Accident Management and Risk Management is ‘Customized’ for Self Insured Fleets:

‘Tailored’ Insurances program designed to help smaller fleets protect their assets
Web-Based Training
Accident Management : Description of Services:
Accident reporting

Loss reports are created and distributed electronically to the customer and, as directed, to the customer’s liability provider or TPA. The loss report is similar to an Acord form and captures all necessary first and third-party information as reported by your drivers.

Nationwide network of repair facilities provides PLS with priority and all workmanship is guaranteed for as long as the vehicle remains in the fleet. PLS will arrange to tow the vehicle, if necessary, to the shop. A licensed internal team of appraisers reviews every estimate to ensure accurate estimates and complete repairs.

Based on client’s thresholds, an independent appraiser will be dispatched and, where applicable, a in-house appraisal staff will obtain an agreed price between the appraiser and the shop.

Replacement, or repair, of glass-only claims through our national network of glass providers.

Arrange, and manage, rental vehicles for as long as necessary while the vehicle is being repaired or to augment the fleet.

Loss recovery specialists start the recovery process from the time the claim is received by determining if the claim has recovery potential. During the repair process the specialist will accumulate the necessary invoices, police reports, and other documentation necessary to file a claim. When all documentation is received the claim will be filed with the third-party’s insurance company for collection.

ClaimsLink is provided by CEI and is a proprietary web-based claims system that provides Professional Leasing access to all claim activity including: loss report, claim notes, photos of damaged vehicle, images of all documents or invoices, and the ability to generate ad-hoc reports. The data is real-time and also offers fleet managers the capability of approving repairs online.

At the time of accident drivers will call CEI’s 800# to report the accident.
CEI will take the First Notice of Loss from the driver and enter the accident information into the claims management system. If the damage was caused by a third-party, CEI will set up the claim for subrogation.
After quality review, CEI will electronically notify your designated TPA or Liability Carrier.
CEI will obtain the damaged vehicle and assign it to a in-network repair facility.
CEI will obtain a written estimate and photos of the damage and will present the documentation to Professional Leasing for review and approval before beginning any repair.
Professional Leasing will review the estimates and photos and provide CEI direction on how to proceed with the damaged vehicle.
Assuming Professional Leasing approves the repair, CEI will issue a Purchase Order to the shop and the vehicle will be repaired.
CEI will pay all vendors on behalf of Professional Leasing and invoice Professional Leasing Service for these costs plus any fees.